Education
OSUN STATE POLYTECHNIC, IREE
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Higher National Diploma (H.N.D)
Mass Communication
OSUN STATE POLYTECHNIC, IREE
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National Diploma (O.N.D)
Mass Communication
ISEDO HIGH SCHOOL, ILLA
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Senior Secondary School Certificate Examination (SSCE)
General Studies
UKHUA PRIMARY SCHOOL, IVIUKHA
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First School Leaving Certificate
Primary Education
About
Highly organized and versatile professional with a background in customer care, financial transactions, and editorial support, seeking to leverage strong administrative, communication, and client management skills in a dynamic organizational setting. Proven ability to streamline operations, enhance customer satisfaction, and contribute to content creation, aiming to drive efficiency and support strategic objectives.
Skills
Office Productivity
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Office Suite.
Communication
Client Relations, Customer Service, Interviewing, Writing, Reporting.
Administrative Support
Record Keeping, File Management, Payroll Processing, Data Entry.
Financial Operations
Transaction Processing, Fund Transfer, Debit Card Services, Mobile Banking Support.
Research & Content
Online Research, News Gathering, Article Writing, Event Coverage.
Interpersonal Skills
Teamwork, Collaboration, Effective Communication.
Organizational Skills
Prioritization, Planning, Time Management.
Work
HI-TECH SECURITY TRAINING AND SERVICE
|Customer Care/Secretary
Lagos, Lagos, Nigeria
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Summary
Managed customer relations and administrative functions, ensuring efficient operations and high levels of client satisfaction.
Highlights
Processed payroll accurately and on time, ensuring timely compensation for staff.
Maintained comprehensive and organized file records, improving data accessibility and integrity.
Provided attentive customer service, addressing client inquiries and enhancing overall satisfaction.
Managed and secured confidential customer records, ensuring data privacy and compliance.
ACCESS BANK PLC
|Transaction Officer
Lagos, Lagos, Nigeria
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Summary
Facilitated diverse banking transactions and supported digital adoption initiatives for bank clients.
Highlights
Processed various financial transactions, including fund transfers and debit card subscriptions/replacements, ensuring accuracy and efficiency.
Assisted customers with mobile banking setups and application downloads, promoting digital service adoption.
Managed customer inquiries related to debit card services and mobile banking, resolving issues promptly.
Ensured adherence to banking protocols and security measures during all transactions.
VIBER ADVERTISING LIMITED
|Editorial Assistant
Lagos, Lagos, Nigeria
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Summary
Supported editorial operations for 'The Gallery Magazine,' contributing to content research, creation, and event coverage.
Highlights
Conducted extensive online research to source and verify news stories, enhancing content credibility.
Provided comprehensive coverage of various events, capturing key details and narratives for publication.
Drafted and edited engaging news stories and articles, contributing to the magazine's content pipeline.
Performed interviews to gather insights and perspectives, enriching editorial features.